*A Sellers Permit # and Tax ID # are required to be on file with Bark Appeal, Inc. for all Wholesale customers.
*We accept payments by: Visa, MasterCard, Discover, American Express and PayPal. If you wish to apply for credit with Bark Appeal Inc., please contact our office.
*We require a valid credit card to be on file for any payments by check. A $35.00 fee will be charged to your account for any returned checks.
*You may place orders directly through our website at www.barkappeal.com, by Email: firstname.lastname@example.org, by Fax: 1.887.613.1233, Texting order to: 843.602.0948 or by calling our office toll free at 1.800.520.1951, 949.276.2400.
*Discounts apply to Wholesale customers only and no Drop ship orders qualify for any discounts offered. Discounts offered on our website are for Bark Appeal Website orders only and will not be applied to orders placed outside our Website, Unless Bark Appeal, Inc. has authorized a discount to be offered by a third party. Any discounts have to be listed at the time the order is placed and if it isn’t, the discount won’t be applied. All discounts are off regular Wholesale pricing and only one discount will be applied to your order. Discounts are applied when your order is processed and may not reflect on our website.
A 15% discount will be applied to all International orders placed directly with Bark Appeal Inc. This helps with the shipping cost and the duties fees. No Free Shipping is given on International orders.
*Please allow 1-3 business days for your order to be processed and shipped. For Express Delivery please contact our office 949.276.2400.
*Orders are shipped via UPS, Fed Ex Ground, USPS Priority Mail or First-Class Mail w/ Delivery Confirmation. Please contact our office if you would like to add insurance to your shipment. Bark Appeal, Inc. will not be responsible for lost or damaged shipments if you do not request insurance.
*Guaranteed Shipping Cost: FREE SHIPPING is offered on all orders over $195 shipped to your business address within the contiguous US. To qualify for Free Shipping your order must meet the minimum after any discounts have been applied. Orders that are shipping outside the contiguous US please contact our office for rates.
Selling our Products
*No customer is to sell Bark Appeal products below our Minimum Advertised Price (MAP pricing).
*Please contact us before listing Bark Appeal items on Amazon, eBay or other 3rd party websites. We reserve the right to deny sales to those who don’t comply with our terms.
Damaged Items / Missing Items
*If you receive any damaged product, missing an item, please contact our office 949.276.2400 within 5 business days of receipt of your order and we will get a replacement item sent out to you. Any product sent back to us without contacting our office first, will not be accepted and or will be subject to a 15% restocking fee. Customers are responsible for all return and exchange fee. Brick and Mortar locations: For damaged items, we will need a picture sent to us with a description of how it was damaged. For items that are returned to you for any reason other than damaged and can’t be resold, please send a picture with description of the reason it was returned. It will be determined if it is necessary to return the item for further inspection.
Product Exchange Policy
*Satisfaction is our goal! We want what sells the best in your locations and understand that at times, you may have a slow-moving color or size. Our exchange program allows you to try our product without the worry of being stuck with a color or size that isn’t moving well. To take advantage of our exchange program, you must contact our office to receive an RMA number. If we receive product back without an RMA number, it will be returned to you at your cost. Exchanged product must be clean and have the original tag in place with no pricing on it. You will be responsible for shipping the product back to us and the shipping for us to return the new items to you. A 15% restock fee will apply to all exchanged items which covers the inspection and restocking of the exchanged items. If there were any discounts from the order in which product is being exchanged from, the discount will be deducted from the exchange value and will be applied before any restock fee is applied. After the product has been received and inspected by our staff, a credit less the restock fee will be applied to your account to be used for product. Our exchange program is for product only. Sorry, No Exchange will be given on CBD products.